Course curriculum
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1
1 Introduction
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1.1 Delivering Customer Value
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1.2 Summary
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Quiz
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2
2 Supply Chain Networks
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2.1 Structural Design
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2.2 Management Challenges
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2.3 Summary
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Quiz
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3
3 Complexity
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3.1 Complexity
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3.2 Classification
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3.3 Summary
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Quiz
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4
4 Mapping and Measuring the Supply Chain
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4.1 Value Stream Mapping
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4.2 Process Mapping
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4.3 Takt Time
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4.4 Summary
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Quiz
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5
5 Integration
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5.1 The Obstacles to Integration
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5.2 MIT's Beer Game
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5.3 Summary
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Quiz
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6
6 Push and Pull Processes
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6.1 Push and Pull Processes
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6.2 Summary
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Quiz
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7
7 Inventory
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7.1 Cycle Stock
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7.2 Simple Kanban System
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7.3 Managing Cycle Stock Costs
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7.4 Buffer Stocks
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7.5 Summary
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Quiz
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8
8 Logistics Management
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8.1 Logistics
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8.2 Summary
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Quiz
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9
9 Managing Cycle Time
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9.1 Cycle Time Reduction
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9.2 Summary
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Quiz
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10
10 Sourcing
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10.1 Sourcing Considerations
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10.2 Selecting Suppliers
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10.3 Supplier Audits and Performance Reviews
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10.4 Summary
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Quiz
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11
11 Risk
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11.1 Supply Chain Risk
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11.2 Black Swan Events
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11.3 Risk Assessment
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11.4 Risk Mitigation
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11.5 Summary
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Quiz
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12
12 Information Systems and Technology
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12.1 Information Technology
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12.2 Supply Chain Software
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12.3 Technologies to Improve Competitive Advantage
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12.4 Summary
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Quiz
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13
13 Supply Chain Relationship Management
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13.1 The Basics of Supplier Relationships
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13.2 Management and Leadership Issues
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13.3 The Benefits of an Agile Network
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13.4 Summary
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Quiz
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14
14 Demand Forecasting
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14.1 Subjective and Statistical Forecasting
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14.2 Regression Analysis
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14.3 Summary
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Quiz
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15
15 Demand Management
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15.1 Managing Demand
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15.2 Summary
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Quiz
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16
16 Kanban
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16.1 Kanban
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16.2 Summary
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Quiz
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17
17 Returns Management
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17.1 Planning for Returns
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17.2 Challenges in Return Management
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17.3 Summary
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Quiz
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18
18 Change Management
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18.1 Change Management
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18.2 Summary
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Quiz
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19
19 Supply Chain Manager as Negotiator
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19.1 Negotiating Conflicts
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19.2 Negotiating Styles
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19.3 Five Critical Negotiating Skills
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19.4 Summary
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Quiz
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20
20 Continuous Improvement
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20.1 Principles of Continuous Improvement
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20.2 Eleven Steps
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20.3 Improvement Through Teams
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20.4 Summary
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Quiz
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21
21 Managing Supply Chain Projects
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21.1 Project Management
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21.2 Scrum
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21.3 Summary
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Quiz
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22
22 Ethics and Corporate Social Responsibiity
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22.1 Ethics
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22.2 Corporate Social Responsibility
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22.3 Summary
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Quiz
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23
Closing Remarks
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Professor Barry Shore
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