Course curriculum

  • 1

    1 Introduction

    • 1.1 Delivering Customer Value

    • 1.2 Summary

    • Quiz

  • 2

    2 Supply Chain Networks

    • 2.1 Supply Chain Networks

    • 2.2 Management Challenges

    • 2.3 Summary

    • Quiz

  • 3

    3 Complexity

    • 3.1 Complexity

    • 3.2 Classification

    • 3.3 Summary

    • Quiz

  • 4

    4 Mapping and Measuring the Supply Chain

    • 4.1 Value Stream Mapping

    • 4.2 Process Mapping

    • 4.3 Takt Time

    • 4.4 Summary

    • Quiz

  • 5

    5 Integration

    • 5.1 The Obstacles to Integration

    • 5.2 MIT's Beer Game

    • 5.3 Summary

    • Quiz

  • 6

    6 Push and Pull Processes

    • 6.1 Push and Pull Processes

    • 6.2 Summary

    • Quiz

  • 7

    7 Inventory

    • 7.1 Cycle Stock

    • 7.2 Simple Kanban System

    • 7.3 Managing Cycle Stock Costs

    • 7.4 Buffer Stocks

    • 7.5 Summary

    • Quiz

  • 8

    8 Logistics Management

    • 8.1 Logistics

    • 8.2 Summary

    • Quiz

  • 9

    9 Managing Cycle Time

    • 9.1 Cycle Time Reduction

    • 9.2 Summary

    • Quiz

  • 10

    10 Sourcing

    • 10.1 Sourcing Considerations

    • 10.2 Selecting Suppliers

    • 10.3 Supplier Audits and Performance Reviews

    • 10.4 Summary

    • Quiz

  • 11

    11 Risk

    • 11.1 Supply Chain Risk

    • 11.2 Black Swan Events

    • 11.3 Risk Assessment

    • 11.4 Risk Mitigation

    • 11.5 Summary

    • Quiz

  • 12

    12 Information Systems and Technology

    • 12.1 Information Technology

    • 12.2 Supply Chain Software

    • 12.3 Technologies to Improve Competitive Advantage

    • 12.4 Summary

    • Quiz

  • 13

    13 Supply Chain Relationship Management

    • 13.1 THe Basics of Supplier Relationships

    • 13.2 Management and Leadership Issues

    • 13.3 The Benefits of an Agile Network

    • 13.4 Summary

    • Quiz

  • 14

    14 Demand Forecasting

    • 14.1 Subjective and Statistical Forecasting

    • 14.2 Regression Analysis

    • 14.3 Summary

    • Quiz

  • 15

    15 Demand Management

    • 15.1 Managing Demand

    • 15.2 Summary

    • Quiz

  • 16

    16 Kanban

    • 16.1 Kanban

    • 16.2 Summary

    • Quiz

  • 17

    17 Returns Management

    • 17.1 Planning for Returns

    • 17.2 Challenges in Return Management

    • 17.3 Summary

    • Quiz

  • 18

    18 Change Management

    • 18.1 Change Management

    • 18.2 Summary

    • Quiz

  • 19

    19 Supply Chain Manager as Negotiator

    • 19.1 Negotiating Conflicts

    • 19.2 Negotiating Styles

    • 19.3 Five Critical Negotiating Skills

    • 19.4 Summary

    • Quiz

  • 20

    20 Continuous Improvement

    • 20.1 Principles of Continuous Improvement

    • 20.2 Eleven Steps

    • 20.3 Improvement Through Teams

    • 20.4 Summary

    • Quiz

  • 21

    21 Managing Supply Chain Projects

    • 21.1 Project Management

    • 21.2 Scrum

    • 21.3 Summary

    • Quiz

  • 22

    22 Ethics and Corporate Social Responsibiity

    • 22.1 Ethics

    • 22.2 Corporate Social Responsibility

    • 22.3 Summary

    • Quiz

  • 23

    Closing Remarks

    • Professor Barry Shore