Course curriculum

  • 1

    Chapter 1

    • Video Overview

    • How to Download Templates

    • Introduction

    • Quiz

    • Template: Where to Look

  • 2

    Chapter 2

    • The Basics of Lean Six Sigma

    • Quiz

    • Template: Business Case

  • 3

    Chapter 3

    • DMAIC

    • Quiz

    • Template: DMAIC

  • 4

    Chapter 4

    • SIPOC

    • Quiz

  • 5

    Chapter 5

    • Value Stream and Process Maps

    • Quiz

    • Template: Value Stream Map

  • 6

    Chapter 6

    • Seven Wastes

    • Quiz

    • Template: Seven Wastes

  • 7

    Chapter 7

    • Five Ss

    • Quiz

    • Template: Five S

  • 8

    Chapter 8

    • Children's Hospital Akron, Ohio

    • Quiz

  • 9

    Chapter 9

    • Managing Process Mean and Variation

    • Quiz

  • 10

    Chapter 10

    • Multi-Vari Analysis and X-Y Matrix

    • Quiz

    • Template: Multi-Vari

  • 11

    Chapter 11

    • Control Charts

    • Quiz

    • Template: Control Chart

  • 12

    Chapter 12

    • Measuring Variation

    • Quiz

  • 13

    Chapter 13

    • Normal Distribution

    • Quiz

  • 14

    Chapter 14

    • Concept of a Six Sigma Process

    • Quiz

    • Template: DPMO

  • 15

    Chapter 15

    • Sampling

    • Quiz

  • 16

    Chapter 16

    • Process Control

    • Quiz

  • 17

    Chapter 17

    • Ben and Jerry's Ice Cream

    • Quiz

  • 18

    Chapter 18

    • Failure Mode and Effects Analysis

    • Quiz

  • 19

    Chapter 19

    • Poka-Yoke

    • Quiz

  • 20

    Chapter 20

    • Ofo Bicycles

    • Quiz

  • 21

    Chapter 21

    • Process Capability

    • Quiz

  • 22

    Chapter 22

    • Control and Response Plans

    • Quiz

  • 23

    Chapter 23

    • Summary

  • 24

    Chapter 24

    • The Lean Six Sigma Ladder