Course curriculum

  • 1

    1 Managing Healthcare

    • Managing Healthcare

    • Quiz

  • 2

    2 Lean Organizations

    • Lean Organizations

    • Quiz

  • 3

    3 Basics of Lean SIx Sigma

    • Basics of Lean Six Sigma

    • Quiz

  • 4

    4 DMAIC: Lean Six Sigma Cycle

    • DMAIC

    • Quiz

  • 5

    5 Improving Process Flow

    • Improving Process Flow

    • Quiz

  • 6

    6 Delays

    • Delays

    • Quiz

  • 7

    7 Waste

    • Waste

    • Quiz

  • 8

    8 Errors

    • Quiz

    • Errors

  • 9

    9 Anticipating Problems and Risk Mitigation

    • Anticipating Problems and Risk Mitigation

    • Quiz

  • 10

    10 The Challenges of Six Sigma

    • The Challenges of Six Sigma

    • Quiz

  • 11

    11 Six Sigma Tools

    • Six Sigma Tools

    • Quiz

  • 12

    12 Histograms

    • Histograms

    • Quiz

  • 13

    13 Pareto Charts

    • Pareto Charts

    • Quiz

  • 14

    14 Fishbone Diagrams

    • Fishbone Diagrams

    • Quiz

  • 15

    15 Process Variation: Common and Special Cause

    • Process Variation: Common and Special Cause

    • Quiz

  • 16

    16 Standard Deviation

    • Standard Deviation

    • Quiz

  • 17

    17 Special Properties of the Standard Deviation

    • Special Properties of the Standard Deviation

    • Quiz

  • 18

    18 Probability Distributions

    • Probability Distributions

    • Quiz

    • Download Z Table

  • 19

    19 Concept of a Six Sigma Process

    • Concept of a Six Sigma Process

    • Quiz

  • 20

    20 Sampling and Process Control

    • Sampling and Process Control

    • Quiz

  • 21

    21 Alpha and Beta Errors

    • Alpha and Beta Errors

    • Quiz

  • 22

    22 Selecting the Appropriate Control Chart

    • Selecting the Appropriate Control Chart

    • Quiz

  • 23

    23 X-Bar Charts: N<12

    • X-Bar Charts: N<12

    • Quiz

  • 24

    24 R-Charts: N<12

    • R-Charts: N<12

    • Quiz

  • 25

    25 X-Bar Charts: 12

    • X-Bar Charts: 12

    • Quiz

  • 26

    26 S-Charts 12

    • S-Charts: 12

    • Quiz

  • 27

    27 X-Bar Charts: N>25

    • X-Bar Charts: N>25

    • Quiz

  • 28

    28 P-Charts

    • P-Charts

    • Quiz

  • 29

    29 Customer and Patient Expectations: LSL and USL

    • Customer and Patient Expectations: LSL and USL

    • Quiz

  • 30

    30 Hypothesis Testing: Parametric Tests

    • Hypothesis Testing: Parametric Tests

    • Quiz

    • Calculators

  • 31

    31 Hypothesis Testing: Nonparametric Tests

    • Hypothesis Testing: Nonparametric Tests

    • Quiz

    • Calculators

  • 32

    32 Regression/Correlation

    • Regression/Correlation

    • Quiz

    • Calculator

  • 33

    33 Multiple Regression

    • Multiple Regression

    • Quiz

    • Calculator