Course curriculum

    1. Video Overview

    2. 1.1 Costs, Benefits, and Challenges

    3. 1.2 Healthcare Value

    4. 1.3 Lean

    5. 1.4 Six Sigma

    6. 1.5 Summary

    7. Quiz

    1. Video Overview

    2. 2.1 Lean Organizational Culture

    3. 2.2 Challenges in Maintaining a Lean Culture

    4. 2.3 Lourdes Hospital

    5. 2.4 Summary

    6. Quiz

    7. Templates

    1. Video Overview

    2. 3.1 Defining a Process: Y=f(x)

    3. 3.2 VOC, CTQ, VOP and COPQ

    4. 3.3 Fundamental Challenges

    5. 3.4 Continuous Improvement

    6. 3.5 Eight Wastes

    7. 3.6 Five S

    8. 3.7 Cycle Time

    9. 3.8 Lean Six Sigma as a Project

    10. 3.9 Yale-New Haven Hospital

    11. 3.10 Summary

    12. Quiz

    13. Templates

    1. Video Overview

    2. 4.1 Framework

    3. 4.2 Measurement Systems Analysis

    4. 4.3 North Shore Forest Hills Hospital

    5. 4.4 Summary

    6. Quiz

    1. Video Overview

    2. 5.1 SIPOC

    3. 5.2 Productive Time and Elapsed Time

    4. 5.3 Value Stream Mapping

    5. 5.4 Process Mapping

    6. 5.5 X-Y Matrix

    7. 5.6 Metrics

    8. 5.7 Kanban

    9. 5.8 Takt Time

    10. 5.9 The Limits to Efficiency: Covid-19

    11. 5.10 LDS Hospital Salt Lake City

    12. 5.11 Summary

    13. Quiz

    14. Templates

    1. Video Overview

    2. 6.1 Identifying Delays

    3. 6.2 Eliminating Delays

    4. 6.3 Beth Israel Deaconess Medical Center

    5. 6.4 Summary

    6. Quiz

About this course

  • 211 lessons