Continuous Improvement Manager

Continuous Improvement Manager - Course

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Course curriculum

1. 1.1 What is Continuous Improvemement?
2. 1.2 Under a Culture of Continuous Improvement
3. 1.3 Summary
4. Quiz
1. 2.1 Drawing from a Range of Disciplines and Concepts
2. 2.2 Customer Value
3. 2.3 Summary
4. Quiz
1. 3.1 Defiing as Process: Y=f(x)
2. 3.2 Six Types of Systems Thinking
3. 3.3 Summary
4. Ted Talk: Systems Thinking
5. Quiz
1. 4.1 Opportunities for Improvement
2. 4.2 Eight Wastes
3. 4.3 Gemba
4. 4.4 Summary
5. Quiz
1. 5.1 Experimentation
2. 5.2 Minimum Viable Product
3. 5.3 Summary
4. Quiz
1. 6.1 Measurement Systems Analysis
2. 6.2 Gage R&R Studies
3. 6.3 Summary
4. Quiz
1. 7.1 Voice of the Customer, Critical to Quality, Voice of the Process, and Cost of Poor Quality
2. 7.2 Summary
3. Quiz
1. 8.1 Productive TIme and Elapsed TIme
2. 8.2 Value Stream Mapping
3. 8.3 Process Mapping
4. 8.4 Spaghetti Diagrams
5. 8.5 Summary
6. Quiz
1. 9.1 The Core Principles of Root Cause Analysis
2. 9.2 The 5 Whys
3. 9.3 Structuring the Root Cause Study
4. 9.4 Summary
5. Quiz
1. 10.1 Creating a Bar Chart
2. 10.2 Summary
3. Quiz
1. 11.1 Building a Pareto Chart
2. 11.2 Summary
3. Quiz
1. 12.1 Creating a Fishbone or Cause and Effect Diagram
2. 12.2 Examples in Marketing, Operations, and Customer Satisfaction
3. 12.3 Summary
4. Quiz
1. 13.1 Three Fundamental Challenges
2. 13.2 X-Y Matrix
3. 13.3 Summary
4. Quiz
1. 14.1 Project Management
2. 14.2 How Scrum Works
3. 14.3 Summary
4. Quiz
1. 15.1 Basics of Kanban
2. 15.2 Multi-Stage Systems and Efficiency
3. 15.3 Building a Kanban System
4. 15.4 Summary
5. Quiz
1. 16.1 The Mean as a Measure of Central Tendency
2. 16.2 Variation
3. 16.3 Standard Deviation
4. 16.4 Summary
5. Quiz
1. 17.1 Common and Special Cause Variation
2. 17.2 Summary
3. Quiz
1. 18.1 Multi-Vari Charts
2. 18.2 Summary
3. Quiz
1. 19.1 Normal DIstribution
2. 19.2 Special Properties of the Normal Distribution
3. 19.3 Summary
4. Quiz
1. 20.1 Sample Means and Process Means
2. 20.2 Run Charts
3. 20.3 Control Charts
4. 20.4 Summary
5. Quiz
1. 21.1 Sampling and Rational Subgroups
2. 21.2 Sampling Distibutions
3. 21.3 Process Control
4. 21.4 Sampling Plans
5. 21.5 Nestle
6. 21.6 Summary
7. Quiz
1. 22.1 Positioning the UCL and LCL
2. 22.2 Alpha Errors
3. 22.3 Beta Errors
4. 22.4 Summary
5. Quiz
1. 23.1 Customer Expectations
2. 23.2 Taguchi Loss Function
3. 23.3 Process Capability
4. 23.4 Summary
5. Quiz
1. 24.1 Standard Deviation and the Concept of a SIx Sigma Standard
2. 24.2 Summary
1. 25.1 Failure Mode and Effects Analysis
2. 25.2 Poka-Yoke
3. 25.3 Summary
4. Quiz
1. 26.1 Process Constraints
2. 26.2 Summary
3. Quiz
1. 27.1 Management and Leadership Styles
2. 27.2 Summary
3. Quiz
1. 28.1 Resistance to Change
2. 28.2 Summary
3. Quiz
1. 29.1 Improvement Through Teams
2. 29.2 Summary
3. Quiz
1. 30 Eleven Steps to Implementing Continuous Improvement
1. 31 Review and Conclusions

About this course

120 lessons

Continuous Improvement Manager - Course

Course curriculum

1. Continuous Improvement

2. Interdisciplinary Focus

3. Systems Thinking

4. Problem Finding

5. Experimentation

6. Measuring Process Parameters

7. Setting Process Performance Standards

8. Streamlining Processses and Workflow

9. Root Cause Analysis

10. Bar Charts

11. Pareto Charts

12. Fishbone Diagrams

13. Process Improvment Strategy

14. Continuous Improvment as a Project

15. Improving Process Flow

16. Statistical Measures of Process Performance

17. The Source of Process Variation

18. Comparing Means and Process Variation

19. The Normal Distribution and its Special Properties

20. Contolling Process Performance

21. Sampling and Process Control

22. Alpha and Beta Errors

23. Customer Expectations: LSL and USL

24. Six Sigma Quality Standard

25. Anticipating Problems and Risk Mitigation

26. Theory of Constraints

27. Management and Leadership Styles

28. Resistance to Change

29. Working with Teams

30. Implementation

31. Review and Conclusions

About this course