Course curriculum
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1
1 Introduction to Six Sigma Master Black Belt
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1.1 Course Objectives
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1.2 Lean and Six Sigma Defined
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1.3 Sumary
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Quiz
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Templates
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2
2 Lean Organizations
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2.1 Lean Organizational Culture
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2.2 Challenges in Maintaining a Lean Culture
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2.3 Summary
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Quiz
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Templates
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3
3 Basics of Lean Six Sigma
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3.1 Y=f(x)
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3.2 Four Fundamental Challenges
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3.3 Critical to Quality, Critical to Customer and Cost of Poor Quality
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3.4 Voice of the Customer and Voice of the Process
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3.5 Managing Process Mean and Variation
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3.6 Continuous Improvment
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3.7 Eight Wastes
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3.8 Five Ss
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3.9 Cycle Time
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3.10 Summary
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Quiz
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Templates
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4
4 Lean Six Sigma Cycle: DMAIC
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4.1 Framework
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4.2 Applying the Framework
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4.3 Measurement Systems Analysis: Gage R&R Studies
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4.4 Bias and Linearity
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4.5 Analyzing Gage R&R Data
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4.6 Summary
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Quiz
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Templates
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5
5 Building the Project Charter
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5.1 Building a Charter
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5.2 Summary
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Quiz
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Templates
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6
6 Improving Process Flow
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6.1 SIPOC
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6.2 Value Stream Map
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6.3 Process Mapping
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6.4 X-Y Matrix
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6.5 Kanban
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6.6 Takt TIme
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6.7 Summary
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Quiz
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Templates
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7
7 Charting
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7.1 Root Cause
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7.2 Creating the Bar Chart
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7.3 The Pareto Principle and the Pareto Chart
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7.4 Creating A Fishbone or Cause & Effect Diagram
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7.5 Fishbone Examples in Marketing, Operations and Customer Satisfaction
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7.6 Summary
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Quiz
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Templates
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8
8 Descriptive Statistics
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8.1 Measures of Central Tendency
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8.2 Standard Deviation
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8.3 Types of Variables
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8.4 Summary
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Quiz
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9
9 Probability Distributions
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9.1 Classes of Distributions
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9.2 Normal Distribution
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9.3 Z Distribution
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9.4 Binomial Distribution
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9.5 Contingency Tables and the Chi Square Distribution
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9.6 Summary
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Quiz
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Calculators and Download
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10
10 Process Variation
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10.1 Common and Special Cause Variation
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10.2 Multi-Vari Charts
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10.3 Summary
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Quiz
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Templates
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11
11 Concept of a Six Sigma Process
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11.1 Standard Deviation and the Concept of Six Sigma
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11.2 DPU, DPMO, RTY FTY
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11.3 Summary
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Quiz
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Templates
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Calculator
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12
12 Sampling and Process Control
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12.1 Samples, Subgroups and Rational Subgroups
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12.2 Sampling and Sample Means
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12.3 Distribution of Sample Means and Central Limit Theorem
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12.4 Standard Error of the Mean
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12.5 Process Control
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12.6 Sampling Techniques
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12.7 Summary
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Quiz
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13
13 Control Charts
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13.1 Basic Charts
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13.2 Control Charts
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13.3 Positioning the UCL and LCL
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13.4 Alpha Errors
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13.5 Beta Errors
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13.6 Sampling Plan
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13.7 Summary
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Quiz
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Templates
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14
14 Selecting the Appropriate Control Chart
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14.1 A Step-by-Step Approach
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14.2 Summary
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Quiz
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Templates
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15
15 X-Bar Charts, N<12
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15.1 Designing a New Six Sigma Monitoring System
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15.2 Establishing the Centerline of the X Bar Chart
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15.3 Setting the UCL and LCL
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15.4 Summary
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Quiz
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Templates
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16
16 R-Charts, N<12
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16.1 Establishing the Center Line
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16.2 Setting the UCL and LCL
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16.3 Summary
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Quiz
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Templates
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17
17 X-Bar Charts, 12
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17.1 X-Bar Charts: 12< N<25
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17.2 Summary
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Quiz
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Templates
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18
18 S-Charts, 12
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18.1 Constructing the S-Chart
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18.2 Summary
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Quiz
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Templates
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Constants for Designing Control Charts
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19
19 X-Bar and S-Charts, N>25
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19.1 X-Bar Chart, N>25
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19.2 S-Charts, N>25
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19.3 Summary
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Quiz
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Templates
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20
20 P-Charts
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20.1 Constructing the P-Chart
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20.2 Summary
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Quiz
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Templates
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21
21 I-MR Charts
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21.1 I-MR Chart
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21.2 Summary
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Quiz
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22
22 U-Charts
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22.1 Defects and Defective Items
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22.2 Concept of the U-Chart
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22.3 Designing the U-Chart
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22.4 Summary
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Quiz
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23
23 NP, c, CumSum and EWMA Charts
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23.1 NP Charts
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23.2 c-Charts
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23.3 CumSum Charts
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23.4 EWMA Charts
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23.5 Summary
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Quiz
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24
24 Customer Expectations: LSL and USL
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24.1 Customer Expectations
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24.2 Taguchi Loss Function
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24.3 Process Capability and Stability
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24.4 Summary
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Quiz
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Templates
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25
25 Anticipating Problems and Risk Mitigation
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25.1 Failure Mode and Effects Analysis
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25.2 Poka-Yoke
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25.3 Elements of a Control and Response Plan
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25.4 Summary
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Quiz
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Templates
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26
26 Confidence Interval Estimation
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26.1 From Sample to Population
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26.2 Constructing the Confidence Interval for Means
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26.3 Sample Sizes
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26.4 Constructing the Confidence Interval for Proportions
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26.5 Summary
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Quiz
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27
27 Hypothesis Testing
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27.1 The Basics of Hypothesis Testing
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27.2 One Sample t Test
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27.3 Two Sample t Test
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27.4 Anova
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27.5 Contingency Tablels and Chi Square
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27.6 Pfizer
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27.7 Summary
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Quiz
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Calculators
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28
28 Non Parametric Hypothesis Tests
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28.1 Assumptions
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28.2 One Sample Sign Test
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28.3 Mann-Whitney U Test
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28.4 Kruskal-Wallis Test
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28.5 Chi Square
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28.6 Friedman Test
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28.7 Summary
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Quiz
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Calculators
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29
29 Simple Linear Regression
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29.1 Understanding the Relationship Between Variables
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29.2 The Regression Line
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29.3 Significance
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29.4 Summary
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Quiz
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Calculator
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30
30 Multiple Regression
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30.1 Multiple Regression
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30.2 Significance
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30.3 Residuals
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30.4 Multicollinearity
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30.5 Prediction Interval
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30.6 Summary
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Quiz
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Calculator
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31
31 Design of Experiments
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31.1 Experimental Objectives
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31.2 Factors, Processes and Responses
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31.3 One Factor at a Time, OFAT
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31.4 Full Factorial Design
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31.5 Executing and Evaluating a Full Factorial Design
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31.6 Interaction
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31.7 Another Example
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31.8 Randomization, Replication and Blocking
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31.9 Summary
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Quiz
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32
32 Functions of Management
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32.1 Management Framework
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32.2 Summary
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Quiz
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33
33 Leadership
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33.1 Leadership
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33.2 Summary
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Quiz
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Quiz
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34
34 Change Management
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34.1 Change Management
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34.2 Summary
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Quiz
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35
35 Manager as Negotiator
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35.1 Managing Conflict Through Negotiations
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35.2 The Negotiating Process, Objectives and Style
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35.3 Five Critical Negotiating Skills
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35.4 Summary
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Quiz
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36
36 High Performance Teams
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36.1 Teams
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36.2 High Performance Teams
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36.3 Maimonedes Medical Center
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36.4 Summary
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Quiz
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37
37 When to Pull The Plug
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37.1 Project Failures
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37.2 Biogen Idec
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37.3 Summary
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Quiz
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